Storage St Jamess Accessibility Statement
Storage St Jamess is committed to providing a website and storage experience that is accessible and usable for as many people as possible, including disabled customers and visitors. We aim to make it straightforward to find information about accessible storage in the St Jamess area and to manage bookings, enquiries, and account details online.
Our Accessibility Goals
We are working towards compliance with the Web Content Accessibility Guidelines, WCAG 2.1 level AA. These internationally recognised guidelines define how to make web content more perceivable, operable, understandable, and robust for people with a wide range of access needs, including users with visual, hearing, motor, and cognitive impairments.
Our objective is that customers can research, compare, and arrange storage in St Jamess independently, without facing digital barriers. Where we are not yet fully compliant, we are actively identifying issues and planning improvements.
Screen-Reader Compatibility
The Storage St Jamess website is designed to support popular screen readers by using clear page structures, headings, lists, and descriptive text where possible. We aim to ensure that important content is available as text so that it can be read aloud or displayed on braille devices.
We work to provide labels and descriptions for images and interactive elements where they convey essential information. Non-essential decorative images may not include descriptions to reduce unnecessary noise for screen-reader users.
Keyboard Navigation
Our website is being developed so that key features are accessible using only a keyboard. Users should be able to move around the site using the Tab, Shift plus Tab, Enter, and arrow keys, without needing a mouse or trackpad.
We aim to maintain a logical tab order, visible focus indicators, and keyboard access to primary navigation, forms, and core storage booking and enquiry journeys. If you find any part of the site that is difficult to use with a keyboard, you can contact us to let us know.
Text, Layout, and Readability
We use a clean layout with clear headings and consistent navigation to make it easier to find information about storage options in St Jamess. We aim for good colour contrast between text and backgrounds so that content is readable for users with low vision or colour vision deficiencies.
Where possible, text can be enlarged using your browser settings without loss of functionality or content. We avoid using text within images for essential information so that it remains accessible when zoomed or read aloud.
Ongoing Improvements
Accessibility is an ongoing process. As we add new features or content, we consider accessibility from the start and test against WCAG 2.1 AA guidance where feasible. We also review existing pages to identify and fix issues over time.
We welcome feedback from customers using assistive technologies, as this helps us prioritise improvements that make the greatest difference to people who rely on accessible digital services in the St Jamess area.
Requesting Information in an Accessible Format
If you need information about our Storage St Jamess services in an alternative format, such as large print or an accessible digital document, you can get in touch and explain your requirements. We will discuss available options with you and aim to provide a suitable format within a reasonable timeframe.
Contact for Accessibility Support
If you experience any difficulty using the Storage St Jamess website, encounter a barrier when booking or managing storage online, or wish to provide feedback on our accessibility, please contact us and clearly mention that your enquiry relates to accessibility. Providing details such as the page you were using, what you were trying to do, and any assistive technology involved will help us investigate and improve the experience for you and other users.
Your feedback is important in helping us make our storage services in the St Jamess area more accessible and inclusive for everyone.
